CRISP. Tech – Eufy E25 Review: The Best Vacuum Cleaner You’ll (Almost) Never Touch

The start of a new obsession

Eufy, part of the Anker Innovations family, has steadily become one of the most recognisable names in the smart home space. Its presence in the UK has grown with confidence, offering feature-rich devices that balance practicality with polish and keen pricing.

Best known for its early success with RoboVac cleaners and smart home security systems, Eufy now brings that same maturity to its higher-tier vacuum lineup.

While legacy players like Roomba still hold household-name status, Eufy’s approach feels more modern, more nimble, and increasingly hard to ignore, with the E25 reflecting that momentum. It arrives fully formed, clearly built with a deep understanding of how people actually live with technology.

Positioned just beneath the flagship Omni S1 Pro in terms of pricing and features, the E25 sits at the heart of Eufy’s growing robot vacuum range.

It offers much of the same automation and intelligence as the top-tier, but at a relatively accessible – but still very much premium – price, making it a tempting upgrade for seasoned users and a compelling starting point for newcomers.

After two weeks with the Eufy E25, the handheld vacuum has barely been touched and the old Roomba is no longer part of the weekly cleaning routine. This robot handles cleaning with a sense of order that fits easily into family life.

Having used a Roomba 650 for over ten years, I came into this expecting a few familiar quirks. The E25 doesn’t follow that pattern. It maps the home with accuracy, adapts to floor types without asking, and simply gets on with the task at hand.

Each run (we’re on #25 at the moment – each clean’s duration, distance and even the number of edges attended to is recorded in the app) leaves floors looking that much more cared for. The E25 works with a calm efficiency that you begin to notice most when it stops, not while it’s going around the house.

Floors stay cleaner for longer, and schedules run on time with it rarely getting snarled up in cables or furniture (although it does happen on occasion). There’s a quiet satisfaction to it all!

 

Designed to be seen

The E25 has a clean, deliberate design. It arrives with a reflective piano-black and matte two-tone finish, with a LiDAR turret on the top that lends it real presence. When the light catches it just right, the whole unit feels more like a premium appliance than a functional tool.

At 353mm wide, 353mm deep and standing 105mm tall (13.9 x 13.9 x 4.1 inches), the E25 is slightly chunkier than some rivals. It weighs just over 3.2 kilograms, light enough to move between floors, but built to remain in one place once stationed. The lack of a dedicated handle and the ease with which the transparent cover on the top can be removed does mean each transportation by hand does need to be done delicately.

That added height caused by the raised turret also means it cannot slide under low furniture, so sofas with close-to-floor designs or deep-set shelving units remain untouched unless cleaned manually.

The base station measures approximately 362mm tall by 450mm wide and 410mm deep (14.2 x 17.7 x 16.1 inches), making for a large, but not unwieldy addition to the set-up.

More importantly, it houses serious functionality as inside you’ll find separate tanks for clean and dirty water, a mop cleaning tray, and a sealed 2.5L dust bag compartment. After each cleaning session, the robot returns to the base and automatically transfers the collected dust and debris into this compartment – although this can also be customised to your preference, as well as avoiding it being done during the night (more on this later).

This means you’re not needing to empty the onboard dustbin manually every time, as the base handles that part for you and leaves the room dust-free. The base also features warm air drying for the mop pad, which prevents musty smells and bacterial build-up.

 

In terms of packaging, the box includes the robot vacuum and mop, the base station, one mop roller, one replacement dust bag, a small cleaning tool and a power cable. A printed quick-start guide walks you through setup, but the app provides step-by-step guidance with visuals.

Initial setup takes less than 10 minutes. Plug in the dock, insert the mop roller, add water to the clean tank and pair it with the Eufy Clean app. Once connected to Wi-Fi, the robot automatically begins its first mapping run, after a quick firmware update.

The base station is as considered as the robot itself. It holds two water tanks and a generous dust compartment, and it carries out the mop-cleaning process between jobs. There’s a sense of purpose in how the E25 docks. One of the photos captures it perfectly: wheels aligned, pad rinsed, ready to go again. It looks substantial, but every centimetre of footprint earns its keep.

 

 

A smart, home companion

The Eufy Clean app is where things get personal. Pairing is quick, the interface is intuitive, and the map-building feature is genuinely impressive. Watching the robot crawl methodically through each room while scanning a digital twin of your home feels decidedly cyberpunk…a far cry from the ‘bump into it and see’ nature of robot vacuums of the past.

That said, the mapping process did require a little human guidance. On the first attempts, it got a bit turned around scanning upstairs. I learned to manually select rooms like the bathroom instead of carrying the unit and expecting it to just crack on. One time, I asked it to clean the bathroom after moving it there, but it skipped mopping altogether and reverted to a vacuum-only mode.

 

 

I later realised it hadn’t done its mop-washing ritual at the base, so was understandably reluctant to smear unclean pads around the floor. The robot currently lacks a mop-only mode, which means that triggering a standalone session requires a bit of manual setup for a particular room with a compliant surface – lesson learned.

Once everything clicked, it was off! You can create schedules, label individual rooms and spaces, highlight no-go areas and adjust suction and water levels with an absurd level of detail – naturally with AI-assisted options, if you so desire.

I now have a mid-morning vacuum pass, a full vacuum and mop combo after dinner and a stealthy overnight sweep that leaves the hallway spotless by morning – pair that with the hypnotic watching of the little line of travel on the app, showing its paths around obstacles and best efforts to leave no corner unclean – and it quickly becomes a bit addictive to keep your rooms spotless!

The indicator light on the base is striking. At night, it glows like a beacon. Helpful if you want a floor-level lighthouse, less so if it lives in a bedroom or open-plan space where you’re trying to unwind.

 

Mopping worth praising

The mopping system stands out. The HydroJet roller spins at up to 180 RPM, scrubbing the floor with 1.5 kilograms of downward pressure and a consistent stream of clean water. At the same time, dirty water is lifted into a separate tank. This isn’t just surface wiping. It lifts grime and leaves the floor with a refreshed, dry finish.

It deals well with everyday mess. Spilt milk, cooking splashes, muddy footprints and sticky marks all clear up in a single session. The base station rinses the mop with clean water and dries it with warm air. You don’t have to intervene, just see the results once complete, which dry quickly.

Unlike some hybrid cleaners, this robot does not require pad swapping or extra setup to switch between vacuuming and mopping. It handles both tasks at once, adapting automatically depending on the surface beneath it. There’s also a cleaning solution which is poppped into the base unit, meaning the mop isn’t just using clean water to sort your floors – although this is a piece of kit which is proprietary on the E25 (althought interestingly not on the E28, where you can bring your own suds), and therefore needs to be purchased every few months.

 

Reliable, powerful vacuuming

When it switches to vacuum mode, the E25 proves itself again. The 20,000Pa suction is no idle spec-sheet number. On low-pile carpet, it pulls up fine dust that traditional vacuums can miss. Crumbs, lint, pet hair and debris lift easily.

The robot adapts as it moves. On carpet, suction intensifies. On hard flooring, it reduces for longer battery life. Transitions are seamless. You can see it climb from a rug onto tile in one of the images, pausing briefly before gliding forward.

Hair tangle is minimal. The DuoSpiral brushes feed everything cleanly into the suction chamber. After multiple daily cleans, I checked for build-up and found next to nothing. The CornerRover side arm sweeps along skirting boards and corners, reaching areas other robots often miss.

 

 

Cleaning noise is impressively low. The E25 emits a steady hum during operation, similar to a desk fan. The sound is probably closest to gentle airflow or one of those white noise machines for sleep – tending to not fluctuate in pitch too often, and making it easy to share a room with.

The dock, however, is louder. Significantly louder. Rinsing the mop is a little bit noisy, but emptying debris creates a noticeable burst of air not too dissimilar to a turbine or a particularly unruly console fan during a hard session – due to the sheer amount of suction it uses to extract rubbish from the E25. It doesn’t last long, but it does stand out and might cause the odd bit of worry to kids or animals nearby.

As mentioned, scheduling those cycles outside of rest hours keeps everything running smoothly, and thankfully the E25 has no shortage of alerts, punctuated by digital speech in one of many languages, letting you know exactly what it’s up to. Out of the home or on the move, these are also relayed to you via notifications on the app.

If you find it isn’t pulling the dirt from the unit into the base or your bin is looking a little empty, check the app. I once discovered that a cleaning duration setting was active, meaning that it was meant to empty every thirty minutes, but never did so because every clean lasted only twenty.

Another time, the cleaning duration hadn’t been set long enough to complete the mapped area. A bit of a learning curve, but the app makes adjustments both big and small quite easy.

 

Everyday intelligence

The E25 handles navigation well. It turns with purpose, avoids obstacles, and adapts as it moves from hard floor to carpet. Sensors prevent it from tumbling down stairs, although it did peer a little too far over one time during mapping orientation and became quite stuck.

A subtle but impressive feature is how the robot aligns itself with the dock. As it approaches, a soft light projects from the unit to help it locate and reverse cleanly into position. This glow only appears during the final seconds of docking and gives the whole process a sense of machine-level elegance. Once docked, charging begins automatically.

You’ll also notice the small label on the front of the vacuum: AI.See. This is Eufy’s onboard camera-based object recognition system, which enables the E25 to identify and navigate around obstacles like socks, cables and pet mess with improved precision.

It doesn’t offer full object labelling or voice warnings like the S1 Pro, but it’s effective at keeping things moving in real homes without manual rescues.

Battery life is solid. In vacuum-only mode, the E25 runs for up to 3 and a half hours. With both vacuum and mop functions active, the runtime averages around 2 hours. When power runs low mid-session, the robot returns to the dock, recharges, and resumes from where it left off. A full recharge typically takes just over three hours.

Maintenance and usage tracking are also well covered. The Eufy app tracks the lifespan of consumables like the dust bag, filter, mop roller and brushes. You can see exactly how many hours or cycles remain, with reminders when replacements are due. The app estimates each 3-litre dust bag lasts about 75 days, depending on usage.

After my first few cleans, I received a offer out of the blue from Eufy: three replacement dust bags worth £15 for just £1, delivered free. That kind of aftercare turns a good product into a reliable household partner.

One area that surprised me was the master bedroom. The carpet is deep black – something my old Roomba always misread as a drop-off, refusing to cross it.

That model relied on infrared sensors, which struggle with dark fibres due to their low reflectivity. The Eufy E25 had no such hesitation, as its LiDAR and AI.See camera handled the space confidently, navigating the room without error or false alarms. For the first time in years, that carpet gets a full clean without workarounds or lugging the vacuum upstairs – bonus points here!

 

Support that sets a standard

A few days into use, I received another message from Eufy. They were aware that some early units had a mop reservoir design that could leak slightly into the floor of the base unit, and a replacement was already on its way. I hadn’t contacted support – they reached out first.

The replacement (left in the image below) arrived within the week. It slotted into place easily and resolved the issue – and that kind of proactive service is rare and a deeply appreciated gesture, reflective of a company that wants its products to keep delivering long after the sale.

 

Pricing and value

In the UK, the Eufy E25 currently retails for £849 on the official Eufy website.

Promotions on Amazon or Eufy’s own store can drop this as low as £719, depending on the timing and bundle. The official Eufy store regularly provides new customer codes, while students and seniors can access additional percentage-based discounts.

It is a significant investment, but for this you’re getting a cleaner that vacuums and mops simultaneously, empties itself, washes and dries its own mop, maps multi-floor layouts, and works with your schedule. It does all of that quietly, reliably, and with almost no input required after setup.

In the photos, the E25 moves between flooring types without pause. It understands thresholds and adapts instantly. Docked, it rests clean and ready. The routines run quietly. The home stays clean. You stop thinking about the floors, and that alone feels like you’re living in the future!

 

Final verdict

The Eufy E25 is a genuine leap forward in smart home cleaning. From its powerful vacuuming and thorough mopping to the thoughtful software and low-maintenance design, everything works as it should – and often better than expected.

This cleaning robot seamlessly integrates into daily life with consistent, swift self-care, meaning one less thing to think about as long as your floors are relatively clear – and if they are, it navigates its way around.

The app provides clear oversight of scheduling and requirements to sort out multiple rooms in the home, without meddling or micromanagement. The E25’s robust build quality is entirely reflective of the cost, inspiring confidence in its ability to last another ten years for me, as well as becoming a common conversation starter for visitors – Eufy’s base station is hard to ignore!

For anyone ready to retire the Dyson and go fully automatic, the E25 is a complete and capable cleaning replacement – reliable, intelligent and quietly impressive in all the ways that matter.